Administration
- Applifare Technologies
To configure and enable scoring in a form in your Jira Service Management, please follow the below mentioned steps:
Open the project in your Jira Service Management instance.
Go to Project Settings and create a form in Jira Service Management. You can check out the following documentation for details regarding how to create a from in Jira Service Management: https://support.atlassian.com/jira-service-management-cloud/docs/create-or-edit-a-form/
Go to Project Settings.
Scroll down and select the option “Form Scorer Config“
From the “Select Form“ drop down menu, please select the form on which you want to configure the scoring.
Once you select the form, you will be able to see various sections and the corresponding questions in the form.
Expand one of the question and then enable the “Enable Scoring“ checkbox (if not enabled already).
Against each choice/ option for the question, there will be a “Choice Score“ text box where you can enter the score applicable for the option.
If you do not want to include a specific option in the scoring, please select “Not Applicable“ Checkbox.
Max Score displays the maximum score which can be scored against a question.
Once you have configured scores against all the questions in the from, please click on the “Save“ button.
